Client Case Study

Automated Commission Reporting for a Working Musician

How we helped Matthew Kopp of Running Touch replace manual spreadsheets with a custom commission tracking system — cutting reporting time by over 70% and unlocking real-time clarity on earnings.

Case Study of Running Touch

The Challenge

Manual, error-prone commission tracking across multiple income streams.

The Approach

Custom tracking system, automated calculations, Xero integration.

The Outcome

0%+ time saved, real-time visibility, scalable as the career grows.

About the Client

Matthew Kopp, Running Touch

A professional musician earning across live performances, royalties and creative collaborations — operating through a trust structure with real reporting needs.

Matthew came to IGNIITE Business Solutions with a problem familiar to many self-employed creatives: income flowing in from multiple platforms, but no reliable, repeatable way to track what was earned, what was owed, and what had landed in the bank. The admin was eating into time that should have been spent on music.

01 — The Challenge

Commission tracking that didn't keep up with the work

Income from gigs, royalties and collaborations was being captured in scattered spreadsheets and statements. The result was a workflow that was:

Manual and time-consuming to maintain

Prone to calculation errors across platforms

Difficult to reconcile against payments received

Lacking real-time visibility into earnings

The flow-on effects were just as costly: uncertainty around cash flow, slower financial decision-making, and a steady drain of administrative hours that should have been spent creating.

02 — Our Approach

A tailored system built around how the income actually flows

We started where every good system starts — with the client. We mapped Matthew’s income streams, reporting requirements and existing workflow, then designed a solution focused on automation, accuracy and simplicity.

Custom commission tracking

A bespoke system aligned to live performance, royalty and collaboration income — not a generic template.

Automated calculations

Commission logic is calculated automatically, removing manual maths and the errors that come with it.

Real-time dashboard

Up-to-date insights into earnings by stream, with trends visible at a glance.

Structured data inputs

Consistent input formats across every revenue stream, so the data stays clean as volume grows.

Built to scale

The system handles growing volume without rebuilding — ready for what the next stage of the career brings.

03 — The Outcome

Immediate, measurable, and built to last

The transformation was felt straight away — in time saved, in accuracy, and in the quality of the financial picture.

Time savings

Reporting time reduced by over 70%, freeing up hours every week for creative work.

Improved accuracy

Manual calculation errors eliminated through automation.

Clear visibility

Real-time access to commission earnings and trends across every income stream.

Better cash flow management

Expected vs received income tracked side-by-side, so nothing slips through.

Client Impact

Less admin. More music.

Matthew now spends less time on administration and more time focused on his music and business growth. With reliable reporting and clear financial insights, he’s better equipped to make informed decisions about future projects, tours and collaborations — backed by data, not guesswork.

Hours reclaimed every reporting cycle
Confident, data-led decisions on new projects

How IGNIITE Adds Value

Beyond traditional bookkeeping

At IGNIITE Business Solutions, we design smart, practical systems that work for the way our clients actually run their businesses.

Automate repetitive processes

Take manual, low-value tasks off your plate so the work runs itself.

Improve financial clarity

Turn raw transactions into reporting you can actually make decisions from.

Support business growth

Build systems today that can handle tomorrow's volume without rework.

"I went from chasing numbers across spreadsheets to opening a dashboard and seeing exactly where my income stands — in real time."

Drowning in reporting admin?

Let’s design a system that does the tracking for you. Book a free 15-minute consultation and we’ll show you what’s possible.